Sassan Atbaei, CPHR
Sassan Atbaei, CPHR
Human Resource Professional
Human Resource Professional
Dedicated and hardworking Human Resources Professional with experience in Management seeking a position in Human Resources with an organization that values HR, the ability to implement improvements for employee satisfaction, exceptional work performance and previous work experience.
Bachelor of Commerce - Saint Mary's University
Human Resource Management & Industrial relations
Bachelor of Commerce - Saint Mary's University
Business Management
Human Resource Management - NSCC
Honours in Advance Diploma In Human Resources
● Spearhead the end-to-end implementation of Human Resource Information Systems (HRIS) for key clients, acting as the primary Human Resource Capital Management (HRCM) consultant.
● Execute ADP’s Implementation Methodology, ensuring seamless integration of comprehensive payroll, HR, time and attendance, and benefits solutions tailored to each client’s unique needs.
● Cultivate strong client relationships, managing expectations and guiding them through the implementation process to ensure high levels of satisfaction and retention.
● Analyze complex HR workflows and requirements to configure systems that enhance operational efficiency, aligning with Paytech Major and National Accounts standards.
● Provide expert advice on industry best practices and system optimization, facilitating a smooth transition from sales to implementation, and subsequently to client services.
● Work with cross-functional teams in delivering projects within stipulated timelines, maintaining rigorous attention to detail.
● Reported to the Executive Director of HR, Global Talent Acquisition.
● Responsible for coordinating and completing day-to-day administrative Human Resources functions, including recruitment.
● Prepared and maintained employee master records and recruitment-related reporting.
● Supporting the management team with coordination of the performance management program.
● Supported group benefits set up in partnership with the benefits team.
● Responsible for the recruitment process for both backfills and new hires by posting roles, screening candidates, and participating in and scheduling interviews.
● Supported the onboarding process of new hires in partnership with management.
● Supported the off-boarding process, including documentation and exit interviews.
● Implemented HR-specific programs, such as retention strategies and career development initiatives.
● Provided support for all HRCE employees with all their HR inquiries.
● Reviewed Nova Scotia teachers union collective agreements to help client inquiries.
● Worked in a team environment to support all the Human Resource Administrators and Managers.
● Audited quotas using SAP, Excel, and Access for compensation and benefits.
● Managed HRCE Human Resource social media including LinkedIn and Twitter, increasing engagement and followers to HRCE Human Resource social media accounts.
● Demonstrated positive interpersonal skills in dealing with conflict and problem-solving.
● Managed highly confidential information for candidates and employees.
● Produced 256 appointment letters and 723 employment letters using Word and Outlook.
● Audited SAP and HR management data and deliver results in a timely manner.
● Utilized current and new technologies such as SAP, Laserfiche, Microsoft Office Suite, email, and others as needed.
● Adapted to change and maintain flexibility by being proactive in a deadline-driven environment.
● Hired and Recruited Substitute teachers, Education Program Assistants, Early Childhood Educators, Tutors, Library Support Specialists for all schools in the Halifax Regional Municipality.
● Prepared and edited job posts at HRCE career portal myhrce.ca/jobs, CareerBeacon, and Indeed.
● Interviewed candidates and references in person and virtually and rated them on a scale, based on the answers provided.
● Responsible for careers@hrce.ca and hrhelp@hrce.ca answering more than 60 emails per day from potential candidates.
● Responsible for providing the list of CUPE candidates and reporting them to the immediate supervisor.
● Participated in job fairs and set up kiosks for recruitment purposes.
● Updated more than 100 job posting templates with salaries and language across four employee groups, based on collective agreements and guidelines
● Received training in payroll administration including pensions and benefits and remittance
● Responsible for part of the recruitment and hiring by creating job ads for faculty positions and published through Applicant Tracking System CareerBeacon
● Developed prescreening questions to help find the right candidate
● Trained and used Applicant Tracking System CareerBeacon (Alongside)
● Responsible for testing of Employee Service Advisor training manual. This involved advanced testing access to ERP system, Peoplesoft. It also included business analysis of training process and recommendations on changes.
● Received training in Microsoft Teams, Stream, Office 365 accessibility
● Experience in virtual onboarding via Microsoft Teams.
● A member of the HR team during campus re-opening plans during COVID-19 situation.
● Worked alongside managers for our talent management outreach for designated positions
● Developed and updated job ad and offer letter communications on re-opening plans as part of the COVID-19 situation.
● Worked alongside hiring managers as 94% of the managers agreed that we collaborated on our hiring process (NSCC HR Client Survey).
● Performed employee recruitment, employee engagement train, supervision, engage and conduct reviews of the staff.
● Planned workforce by hiring, training and development of employees and managers.
● Implemented and administered benefits, via Blue Cross, and the payroll system.
● Partnered with Ceredian our Human resources business partner to create HRIS for the business.
● Performed performance management of employees and managing cost-saving strategies by data analysis.
● Prepared and delivered employee communication, presentations and correspondence.
● Processed payroll bi-weekly through Ceridian HRIS and through Dayforce and Powerpay solutions.
● Created and implemented a plan to oversight health and safety regulations of the business.
● Reported directly to the owner of the business on our business strategy.
● Supervised up to 65 employees.
● Reduced labour costs by more than 35% bi-weekly, cost savings of up to $286,000 annually.
● Recruited, screened, and selected qualified candidates through daily job posts (Hired 126 employees).
● Assisted the Store Manager to drive the store’s overall achievement of sales targets for all lines of business by being in the top 3 in the region (including wireless, TV and Internet).
● Kept up to date on policies and procedures, product knowledge and industry knowledge.
● Focused on resolving customer service issues and disputes by coaching employees and training.
● Received various training in areas of compliance, inventory, sales, Human Resources, service, and customer experience.
● Performed monthly overall performance reviews of all employees including coaching sessions.
● Assisted the Store Manager with staff recruitment; helped develop and drive the candidate pool.
● Managed in-store inventory and cash controls by ensuring adherence to all operations policies and procedures with a specific focus on post-sales support .
● Ranked top sales for Bell Aliant in Nova Scotia for small and medium business sales.
● Closed over 60 new business clients in 1 year.
● Performed recruitment activities through telephone interviews, salary negotiations, skills assessment, and shortlisting to recruit the right subcontractors.
● Ensured customer satisfaction by communicating with homeowners and subcontractors to organize solutions for defects in homes.
● Provided guidance to subcontractors to ensure that proper procedures are followed for home construction and performed physical inspections of their work.
● Performed public relations by participating in media interviews and promoting products offered at trade-shows.
Strategic HR Initiatives: Implemented a range of HR-specific programs including an enhanced vacation policy, a work-from-home policy, and a new HRIS. Introduced a summer vacation hour, significantly enhancing employee satisfaction.
Data-Driven Decision Making:
Successfully reduced the controllable attrition rate for new hires to just 2% through improved onboarding processes.
Conducted a cost analysis of employee vacation policies leading to strategic changes.
Achieved a 35% reduction in labor costs at Gift Market, resulting in annual savings of $286,000.
Recruitment & Selection:
Took on the responsibility for hiring at various levels including directors and managers.
Managed the recruitment process for various school roles, interviewing over 500 candidates.
Diversity & Inclusion: Maintained a diverse workforce where over 75% of the staff belonged to visible minorities and other protected groups.
Change Management: Updated HR policies for enhanced inclusivity and diversity, addressing legacy policies to align with current industry standards.
Employee Engagement:
Took an active role in the social committee, aiding in the planning and execution of events.
Achieved a 74% increase in social media engagement during the tenure at Halifax Regional Center For Education.
Training & Development: Introduced training sessions for managers on consistent employee discipline and trained both employees and managers on various systems and processes.
Total Rewards & Recognition: Collaborated to introduce a new RRSP plan and an improved health benefit. Initiated an employee recognition program based on peer nominations.
Stakeholder Collaboration:
Worked closely with multiple departments ensuring smooth HR operations.
Achieved a 94% collaboration rate with hiring managers during the internship at Nova Scotia Community College.
Performance Management: Introduced a metric system for both employee self-evaluation and managerial feedback.
Education & Certifications: Acquired an Advanced Diploma in Human Resource Management with high honors and holds multiple certifications in HR and related areas.
Skills & Expertise: Possesses proficiency in a wide range of HRIS tools, applicant tracking systems, and Microsoft Office applications. Has an extensive knowledge of technology including various operating systems.
Languages: Is fluent in English and Persian, and has a professional level proficiency in Arabic.
Certificate of Human Resource Management, Saint Mary's University 2012
Lean Six Sigma White Belt Certification. PWC 2024
WHIMIS, NSCC 2019
OH&S, NSCC 2019
Full Cycle Recruitment
HRIS
HRIS Implementation
Staffing, Orientation
Administration
Onboarding
Interviews
Job descriptions
Investigations
Training and Development
Workshop
Chartered Professional Human Resources (CPHR NS)
English/Native
Farsi/Native
Arabic/Professional
HRIS: Ceridian, Dayforce, Powerpay, UKG
Applicant Tracking System: JazzHR, Careerbeacon, Indeed, LinkedIn
Microsoft Office 365, PowerPoint, Word, Outlook, Access, Excel
Computer Hardware
Linux
Windows Powershell & CMD
HTML
Blue Cross online portal